We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Intermediate on express @ tooq_510
Product was as described. Does take a bit of practise to use it. The straightner should be held a certain way and the strands of hair should be moved through in a certain way as well otherwise no curl. I used the instruction video on livorno. Very pleased with the glove and the elastic band. That was a nice surprise and will make it easier to hold the iron as its very hot
As the description with fine gift
very nice product works very well
Precies zoals de omschrijving en foto. Nog niet gebruikt. Zeer snelle levering.
With a nice free gift!
I must be kruil still the best way to get
Delivered quickly, haven't tried
All right, it works great
Soon received! Works well. Called equally to practice the correct result. Seller has heat glove and hair elastic added! Nice! Thanks!
Happy with it and fast shipping
Haven't used customize received but will be fine they
It's beautiful, wearing it was a little you but I guess it's because it's new, the rest very well, it comes with a glove to avoid burning your hands and a very nice hair
Super fast service!!.. Still not used, but looks good. Very carefully packaged and a small surprise!
A little weak, but good.
I was delighted to arrive in less than two weeks in Belgium. Looks great.
Buen producto. Envío rápido. Perfectamente embalado. Un 10 para el vendedor, hace su función.
Very fast shipping. Within 10 days delivered. Very fine curling iron.
Superfast service still no 14 days waited
Thank you :)
Exactly what I was waiting for !
Haven't tried but for Still No 14 euro he spots are good looking!
Super easy to use Thank you to the store
Very nice product! Came super fast. I love it! Thank you very much. And thank you also for the nice present I do recommend this sneller, it is a good company...
werkt prima! werd heel snel geleverd. echt top!
Not tested yet, but complies with the description. With small accessories and more. Top
Sent out quickly and inside and it works really super.
Están súper bien, recomiendo solo al vendedor envié en su caja original por que me llegaron sin su caja solo envueltas en plástico
Very happy with my product and still blijere with my kadootje super thanks