Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping.hot as I want it .Thanks
Well received this summer fast I you recommend
Just as pictures, and it's hot. Thank u
He's very good
Loved, heats up fast, Q fulfill promises, just loved
great and fast delivery. within my expected time
I like it and I highly recommend
I like the iron it heats well. If you have any problem do not hesitate to discuss it with the store. It is too good and communication is very satisfactory. Now go straighten my kinky hair: D
Well received the parcel
It works very well
Good product
magnifique
My second buy very good
Received very quickly. I recommend this store
Well it will be to try
Honestly I recommend this store item arrived in time seller listening and respond to customers well packaged device and it works very well
Very good, parabens.
It comes fast and in good condition
Perfect hand off , good delivery came before estimated time
It works well let’s hope it lasts long
I'm highly satisfied.
its beautiful but I haven't checked it
genial
works really well
it beautiful, will recommend
It works very well beard in Libourne
Congratulations to store, delivery was very fast, so the office of Brazil that took
I just received it I will test, after we will see for the future. It's the Eger, it's not like in the picture it's small, well but a little disappointed sorry
Heats well
I love it
Good
I love very precise and very fast thank you I recommend
Esquenta muito , cuidado espera um pouco e segura o botão on pra ele ligar luz azul , se não vc vai achar que não esquenta se a luz azul não ligar não esquenta , ligo um luz azul fica piscando aperta o botão outra luz azul acende , esquenta muito viu , recomendo muito sou do Brasil em minas chegou muito rápido menos de 15 dias .
Het ziet er goed uit ik heb hem nog niet uitgeprobeerd maar ik kom er zeker weer op terug. Enige min punt is dat ik het in een doos had besteld maar ze “hadden” het in een doos gezet maar tijdens controles het der uit gehaald…… geloof er niets van want ik heb van veel mensen gezien die ook hiervandaan komen die dit product ook hadden besteld met een doos die het wel hebben gekregen. Dus ik snap die hele theorie van jullie niet. Dat het tijdens controles eruit is gehaald en andere producten komen gewoon in hun doos, maar ik heb hem binnen gekregen ik zou een coupon van hun krijgen dus moet maar gaan kijken. Je kan bij ze bestellen maar hou wel in de gaten wat je besteld met of zonder. Want anders betaal je voor wat dat je niet binnen krijgt. Jullie krijgen 5 sterren omdat ik het binnen hebt gekregen, maar als het stuk is sturen jullie wel een nieuwe voor me op want ik had hem in een doos besteld zodat het niet beschadigd zou worden. Maar al met al ik ben voor nu tevreden want hij is bin
Nice product everything is good
Great product and great interaction with the store. Highly recommend
Nicely packaged safe & secured. Looks as described, cannot wait to use it.
It works, good article is my second order. I did not contact the store.
received in 14days. haven't tried yet but will put more updates when I use it
The product like the description I recommend dealing with the merchant, arrived the item as in the picture, and in a short time Thank
Good no need to spread me on the Iron I think everyone knows what it is used for lol but delivery in the nickel temp
Fast delivery. Nice hot comb, haven’t used it yet but looks good.
Comb 2 in 1, it can both straighten and curl the hair. My Instagram: @ tsvet_schastja Comb small size, not heavy, convenient to use. Long, 360 degree rotating power cord, euroglass (can choose different type). There is an adjustable footrest so as not to burn the surface. Thermal conductive material: tourmaline ceramics. Heats up very quickly, in seconds. There is a temperature switch button, it's the same on/off. Comb is suitable for curly hair.
I very happy with my item
am happy with it
Pas encore testé
Great!
Great as in the picture
Super effective! Arrived in time
It came quickly in perfect shape Thanks
Very useful love it
So far, so good. I recieved it before the tracking date. That was a plus. Gets hot FAST so be prepared. Didn't have to communicate with store.
Works perfectly thank you
Marche très bien
Très efficace
good
I love it only thing is they didn’t send me out an Australian adapter otherwise so happy thank you
Came very fast, well packed, warm perfectly, loved the product. Congratulations aliexples.
my third time buying from this vendor thanks so much store, I know you will never disappoint
The brushing iron looks great I have not tested yet put otherwise nothing to say
SATISFIED
Delivery is super fast - I ordered this on the 7th and it arrived on the 10th (in the UK). It works really well and gets quite hot (with 3 different heat levels). The price is affordable for what you’re getting so I would definitely recommend if you’re looking for something simple that gets the job done.
This hot comb works so good ! Like I really love it
Very good. Complies with the description. Well packaged