Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping
Arrived very fast and all as ad! Already did in one area, but still can not give details about results☺
Product shipped fast looks good quality will test and evaluate again.
The product arrived fast, specifications. Not tested.
very good quality .came in three days . I recommend
This beautiful item had to come in the middle of June (June 22th) and it arrived today (June 8th) and I’m very happy about it. It arrived in very good packaging condition. My first step was to turn on this product and it worked, the second step will be to test how this wonderful product works on my skin and I’ll tell you. Thank you so much store for answering my questions so soon.
Already have worn, works good must be plugged, within a few months will discuss results
Like it works! In fact, has not tried! Heavy, that credible))) if that will add a review. Complete glasses, razor, 2 adapter socket.
Epilator received, all intact, all work, have a try, cauterize good, will use, hope the result. Fast delivery, receive after 10 days. thank you!!!
Amazing product. Easy to use with clear instructions. I noticed a difference after the first use.
As in the image
Arrived well packed .. Product tested OK works .. Feedback from my wife to make hair removal razor after she is using the device twice week leaving in the grow OK. Will not purchase thinking that will do wonder value offered product not the same center aesthetic.
All equal to the picture. Only lack experience.
Camera looks run, notice in several languages including French :) , test not going ado.
Very fast delivery just in one week I just love it not use now after using i will tell u
Super fast shipping and best quality..works very perfectly.
Article perfectly wrapped. With instruction manual in several languages. It took about 3 days to arrive. We have to try.
The store is good, always in touch. The parcel came quickly, the package is whole.
Awesome highly recommended store! Very understanding, sympathetic, and honest. A+ service and very communicative :)
I was impressed by how quickly it arrived in the US, it took 15 days, and the force of the shots is really powerful, it has 8 levels with different power and frequency, I love it
Lampa stigka I odmah isprobana. Lepo Radi. The efekat ce Mo Tek videti. Bitno da je Lepsa Polovina zadovoljna. Hvala
Good. Arrived quickly
Product meets my expectations fast delivery nickel quality materials
As seen in the photo, I recommend the store
Alien goods for 2 weeks. The plug on the adapter changes. The machine is on. When the flash is small burning. Efficiency is early. I will test on the male and female body in different zones. In a month I will add a review with results.