Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent camera, the memory card works, the cloud storage works, all the functions work, the camera monitors the movement, the Wi-Fi jams two monolithic walls and the distance of meters is is is For its price an excellent camera for the house!
Cool Camera, purchased for surveillance home for the child. With its functionality to cope. Setting the application is not difficult. Come to the notice on the phone, responds to the movement. You can just online watch out for that house is and voice chat with your child. Very cool thing. You can through the app turn the camera up, down. In general, all good. Recommend. Much of course from the camera do not need to wait. But for your p very decent gadget.
works as should
Missing link there I evaluate best
My request arrived very well packed and relatively fast. Live in Manaus/Am. The product came very well, all the accessory and simple installation. Very worth, and met all my expectations.
The camera reached 28 days, took from the point of issue meest Express. Binding is not difficult at all. I leave feedback after 30 min of use. If anything goes wrong, I'll add it.
Arrived and meets the description, tested and works very well. 5 stars.
All OK and good quality and fast delivery thank you for good service!
Perfecto
Works very well. Good quality. With a memory card, the recording is done continuously.
Very simple installation and if you already have (need) the Tuya app, then nothing additional is required. Excellent value (= what you are getting for < $20).
Excellent camera arrived in short times, the board
Fast. Everything works out of the box immediately!
I am satisfied with the product.
Article perfectly described and very easy to sync with SmartLife and then with Alexa. Certainly 100% recommended.
The recordings are good. The set up with the Tuya app goes intuitive easy. The camera's instructions, in English, is so small printed, so you'll hardly can read. The Google translator by camera had thus so its recognition problems!
This is a too good to be true camera for the price. Everything about is just perfect, the motion range, the app, the accessibility, the quality of the video and the infrared. I wish I didn’t spend $150+ on our previous one. We’re definitely getting a few more of these.
Quality at altitude, night shooting is also clear))) came for a week by express delivery) I recommend)
Fluid, hd quality, night vision with IR, for this price, no hesitation to have
i recommended this product fast shipment, and good contact with store
Arrived very quickly pleased with good quality.
Excellent camera, easy installation.
Great and need a great memory if you want to record many days
Very high quality camera and delivery fast
Camera Super! Friends with Tuya and smart home, installation and adjustment in a couple of minutes. The quality of the video is good, there is tracking for movement and notification when motion detection, the installation is simple, I will order a couple more, thanks! Delivery about a week in Postamat.
Corespond ma demande. Délais de reaction C est super
It works very well, good Image at Good Price good price
Works very well. The following detection works very well. For my part not enough angle to look down, but good camera. Too bad that the power cable is a little too short (60 cm it's too short. Plan to buy another cable)
Product received in 10 days. She's great. Good image quality, easy to use with Smart Life. Possibility to program the recording of movements for free, otherwise for continuous recording you have to pay the cloud or an SD card. The only downside is that the cable is too short. An extension is required.
Top too I liked and recommend
Good product
2esta Súper Chula
Duge Garna yakust 3mr. Pre-war. I went through the bridge then the trails of dovgo.
Going great looks great.
Slightly delay, although there are by definition is also high current line only you Satisfied
Quality nice of image. Work plugged in and the cable is a little short, which can be solved. Arrived very quickly.
Very easy to set up, works right out of the box. Great video quality. The tuya app it works with is intuitive and user friendly. 100% recommend for any quick set-up security system. I got mine just to keep an eye on my front porch and another to watch my pets when I'm not home.
Great camera, very satisfied and thank you very much
Nice camera !
Pas mal
As descripted.
Camera received very quickly perfectly well pack by still had time to install it
Arrived in 7 days, everything is as described. Rotates every angle, better than average picture night mode is OK. Works fine with Tuya, motion detection and tracking is awesome.
Simple and good camera. Friendly software. Definitely a very good cost benefit.
Great product. Easy setup.
Seller is very kind. I am stongly recommended
Ļoti ātri atsutija.
Great store. Super fast shipping to spain. Item as described. Easy installation.
Top too
Camera super. Order 1080p from China. Quality content.
All as the description. Great camera compatible with home assistant. See picture
Very satisfied, fast shipping and the image is very good quality, the camera is fast and noiseless. But the Tuya app to drive the camera is not very powerful. I prefer the Yoosee app but the camera is not compatible with, it does not read the barcode.
Приехала в Одессу чуть меньше чем за месяц. настроил быстро, пока что работает отлично. По картинкам казалось, что камера большая, а на самом деле оказалась миниатюрной. Думаю, что закажем ещё одну.
Excellent Product
Beautifully packaged! The store was very professional and careful. Congratulations!!
Fine camera everything works as described fast delivery am satisfied overall top store
Camera received as request and in perfect condition. Consider buying a cost-effective, for internal use and home. Pros: picture daytime and night excellent, good price. Cons: just follow the camera by the mobile app (which consumes all battery in minutes). Say that connects the Alexa application but did not succeed. The power cord is very short. The sound is a little fuzzy to talk. Bought to watch over my pet and fulfilling paper.
Perfect and working the product arrived
Highly recommended camera, works with the smartlife app. Pairing has been fast and its operation is perfect. I took the 3MP model and the resolution is good.
заказ не пришел, но это не вина продавца, а транспортной! с какого то они решили ее отправить назад! а продавец культурно ответил что б я не ждал, а отменил заказ! возврат подтвержден жду денег! буду перезаказывать у этого же продавца только другой транспортной!
I recommend everything ok
Super easy installation with tuya normal quality for the price it's very good great perfect angle just be careful I used the tripod fixing screw and too tight She rubs inside it hinders the rotation so I sand the screw a little so that it does not press the mechanism and there perfect for the price do not hesitate
Thank you very much store delivered Courier
Arrived in France in just 10 days Super small IP camera very easy to pair with wifi network and phone I put a microsd card of 32gb that records that movements or continuously, choice of the customer The shots are of very good quality even at night and the movement tracking is super effective. There was a bug of dates in the new year but the technical service reacted very quickly and made an update of the camera by the software also updated on the play blind. Very good product for a small price
As always spectacular. I arrive super fast and happy with the purchase. It's the second camera I ask for.
Me ha gustado mucho la cámara se ve muy bien
Ukraine arrived on time! For this money the most it! Thank you.
Very good product, works impeccable with tuya and Lidl Gateway
Great product, very fast delivery. image is excelent and mobile app works great too. Too bad that it doesnt support 5Ghz router
Fast delivery, the quality is good, there is communication with the camera via mobile Internet, which is very good
It has arrived well packed and in perfect condition. Linked to the application, it works properly.
Спасибо доставка в срок. Работает отлично. Показывает четко.
It was for gift and it was a success. It works perfectly. It has night vision and motion detection. As it sticks, I 'd say it always has to be connected to the current, no battery. Unbeatable for its precious performance
Great, very happy. Very fast shipping and quality-price, it's worth a lot.
Very beautiful everything works well. Even multiple phones can look. Recommended for baby room and office
The camera meets all expectations. Great image resolution. Card 64G lasts about 4 or 5 days recording high resolution. Works perfectly as the ad and is easy setup.
Камера хорошая, прислали очень быстро - буквально на следующий день после заказа. Подключение несложное, работает в приложении SmartLife, распознает движение и следит за движущимся объектом. Присылает фото в приложении и сохраняет видео на карту памяти (можно сохранять в облако, это надёжнее, но это за деньги). Фото с камеры приклепляю
Fast shipping camera 3MP top plugs easily לtuya recommended
Nice camera. It works well both day and night. Can track movement. Maybe I'll order more.
When she arrived I couldn't connect her to the app, but the store passed me a few links and connected very easily.
Niquel, compatible tuya application, correct image quality for the price. Thought to activate the rotation in the options otherwise the camera does not move basic
Product received in time, well packaged and protected. The very correct cameras, easy to sync with yours and very good operation and quality of Day image and low light. Recommended price = quality. Its durability remains to be seen.
Excellent product. Very happy. Any issues with setup just reset the camera with the pin supplied.
Great indoor camera
Works well
The camera is excellent, many thanks, easy to set up, easy to operate, intuitive app and instructions
Я просто в восторге она работает и работает отлично, немного греется бошка хз надеюсь несплавит флешку)
Excellent camera!! Work perfectly. Only the resolution that could be better, but the value is very worth.
Thank you very much for this wonderful store. The cameras are working well. The shipping is very fast. Thank you staff.
The camera is happy. The sound is not clear, but it will come off with the store did not communicate to Moscow in 10 days
all good
Delivery compriu dates established, completely safe package with all right inside.
The camera is amazing! The tracking motion is great too! The SD card worked great, you just have to format it with the opinions of the camera. Check well all the configuration, it has many things to use and activate! I super recommend it!!! I will buy 2 more haha
Product completely complies with the description, satisfactory complement of the application as well as image quality! I bought it to watch my puppy and I can talk to him in my absence! I recommend 1000%
Works very well and good quality
Fast delivery, short cable, written guide the size of an ant ... Can not be read even if you have hawk eyes ... I ordered 3 megapixels I got Hd which is pretty good. Sensitivity and tracking movement are very fast, alert for movement via voice alert and need to open to see the images, it is better that the first image was displayed immediately on the cell phone, to sum up a good camera in relation to the price.
Ice iepriekš Biju Tris sūtījis, Viena izgāja no ierindas. Pārējās Loti Labi strādā. Izšķirtspēja Loti earnings. Oriģinālās SD Kartes neiesaku. Bojātas.
Cheap price to buy,, WiFi connection is not good power but many times after successful forward by good use, will reply, Button after,, external camera is consider buy,, Thank you very much
Great camera! Everything works! Only with connection there were small difficulties. Through QR code did not connect, immediately connected when choosing to connect via WiFi, connected via Tuya app
Very easy to handle and configure. Very good quality, I was pleasantly surprised
It works perfectly I arrive sooner than expected
Very fast shipping. Product conforms to the description.
First impression is very positive. Little time needed to connect to phone. Quality of video is great for price, i will see after some time how it preforms. shipping time is very fast from China to EU in 15days.
I take the second such camera from this store! The picture quality is super, everything is clear. Bought for 1200R The box was slightly crumpled during transportation, came in a week.
Price מצויין It's fast to Israel Highly recommend big like Thanks store
Best value for the money. Top recomended.
Camera that does not work but the store was responsive and I was refunded.
Came in for Biysk week after order. Quality house rules, setting clear intuitive the pictures in the manual because that's not the Russian written. No contact with, was not necessary. Recommend.
It came well missing to try