Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works, fast charging supports.
All OK, sorry tupanul, expect it would be the Type C on both sides, and then saw that ordered)
Goods baseus always quality. The order was in transit 2 weeks, it quickly and well. Thank you.
Great quality product. Not taxed, arrived with 25 days, large field-Ms.
Excellent product, as described, recommend the store arrived very fast.
1. the goods are delivered within 4 days 2. normal sealed packaging (picture 1) 3. A set of cables in packaging and sheet manufacturer in Russian, English, Chinese and Portuguese (picture 2) 4. there is Velcro, wire hard and badly bent (Picture 3) 5. Length of folded 8 times wire was 25 cm that corresponds to the ordered 2 m length (Picture 4) 6. function fast charging for Xiaomi work (if you do not work, use different charger)
Very good material and quality material
Product excellent am shop fan, very good charger with great durability. Super recommend the store baseus, already made several requests and all arrive perfectly.
Excellent! Baseus most reliable cords!
Everything is fine. Beseus as always on top. Delivery to the apartment. Seller highly recommend.
Excellent cable, a second (the first time took another store). To SF delivery within a week.
Feel really high quality wire. Packed in nice zip bag. It's fast for 4 days, to the point of delivery, is in. Fast charging support.
Excellent cable, in a braided cats bite)) Thank you very much!
Fast shipping, quality goods
Get fast, excellent charge, looks, infection has No.
Shipping to SF-week. Excellent quality. Works. Seller recommend.
Excellent cables! Order more than once, are satisfied. Took both for iPhone and for Android. Wear-resistant, quality, charge fast. Good packaging. Last time order brought free home within a week after.
Product quality and durable construction. There was much delay delivery, was delivered 2 weeks after the estimated time for the fault
Great cable
Looks quality nice, just missing try it.
Super product and charging super fast compared to many d other cables
Great product, long handle, meets function.
Very good product
Great cable, delivered in 9 days to Spain, totally recommended!
Everything is as described. It works perfect. Fast charging supported. I recommend..