We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
not tested yet
Powered by battery long, generally satisfied with the purchase, coordinates the Street reasonably accurate. Application obtuse, but Svob main function is performed.
The goods arrived very early, everything was fine. I can recommend the store. Thank you.
The product is as advertised. The shipment was fast, just a few days. The device is great, works very accurately and has enough autonomy to not have to charge it more than once a week, if used in energy saving mode, which is normal in case you use it in a pet. In the event of animal loss, the working mode is activated from the application and it is not necessary to have it always active. In the case of using it for a vehicle, it would already be another consideration. The application is very improved, for example the satellite mode does not work, although if pressed on the right icon, it links the location to Google Maps. A little more detailed instructions are missing, but it's a good purchase.
awesome product have tested it out and it is working very well, literally just charge it put a sim card in it (with an appropriate plan) and you're good to go. Make sure that the provider has a 2G network though otherwise it won't work, in NZ vodafone is the only operator left that still has 2G, I found that out the hard way lol but all working now.
Получил быстро. Все работает. Ошейник правда чуть маловат только для маленьких собак.
Delivery less than a month. I inserted a SIM card and everything worked. Thank you.
Thank you very much to the store!!!!!!!
I'm buying the third one. Everything suits (accuracy, duration, ability to configure to any server for data transfer) The first tracker dog drowned. Started for reliability to cover with Scotch, so as not to get water. But there was trouble. The dog ran through the burelomas torn off the cover of the tracker, and to it a two-sided tape is glued to the fee. On the collar there was only a case with a battery. If you go in extreme places, it is better to glue the cover so that the tracker becomes uncollapsible.
In general, a good GPS tracker. Delivered quickly. Rubber plug does not hold very well. For 10 hours of work, the battery sat down by 40 percent. The accuracy of position definition is not bad.
This order the store hit, but in another, in that delivered the goods, and have me refund, so far not sent the money refund, neither referred the request that bought, and also not sent no bank information. So caution before buy.
Everything is in English almost. Did not understand the functions
Excellent, it arrived very fast, it is very good article and can be easily configured.
It came quickly, well packed. Of the minuses, the map is in the application in Chinese.
I bought the second one. The first was my fault. Badly closed the rubber plug and it completely opened. For half an hour the dog "bathing" in the snow tracker apparently he was drunk and dead by morning. It's better to tape the plug. Good to charge it is rare (see my review from 25 Oct 2020 11:21) I'll take a couple more, because. Ahead of the summer and a lot of water)))) I take exactly the same, because. Bribes accuracy and cost. For such money you can take on weight in the prok and do not think about anything.
It arrived fast and in perfect condition. I will ask for guidance from the store to access the application.
The tracker works. Error of geoposition up to 50 meters
Thank you bcp