Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wszystko zgodne z opisem i działa jak należy. Szybka wysyłka, produkt otrzymalem po tygodniu od wysyłki więc moja ocena jest wysoka i spokojnie mogę polecić produkt jak i sprzedawcę.
Satisfied, very good product,
Try to use is sought. Make you satisfied
I didn't know how to put it together, but then it worked.
Came very fast. We'll done
Very good I haven't tried it yet but I arrived perfect was what I expected
ok
Very good recommend
Good good
I arrive everything perfect and in good condition without installing it excellent store thanks
It doesn't fit to the America n diameter of hose, but I'm gonna look for a adapter or hose with this diameter.
Thank you, everything came in good condition
Product מצויין, arrived within Weekly.
Thank you I didn’t try it yet. Came very fast thank you for delivery
Everything is well packed. Externally, everything is whole. How it works has not checked yet. But I think it's okay. Since many times there were such garden pistols. Thank you to the store, thank you to deliver it.
Securely packed and four to received the goods in one of the best wood dish just hose bracket Surat jacket no dish I Butterfly band should not fixed has four key
good
Fast shipping, commodity Okey
Delivery is fast. The quality is very good. It is quiet and works well.
Quality item, best store, fast shipping
super
Good product, good price and fast arrival
Well received
Посылка пришла в целости. Всё в комплекте. В работе ещё не проверял.
As a description, good product. Satisfied. Fast shipping.
Super
beautifully
It came in good condition and pretty fast. From the jet you throw, I see it better for the car, than for patios, etc.
It works fine . thanks
Just the rope doesn't hit right
All good
This "gun" made of metal is very good. But the nozzle is great-for a strong sink like "Kercher". For washing simple with Ali is unacceptable. Read carefully and choose correctly.
Perfect
Perfect arrived fast and compliant.
very practical , fast delivery and good price
excellent.
Arrived prestissimo, all ok!!!
Well missing foremost try
Great product, recommend to everyone
Works very well both for washing the car with shampoo and watering the garden also a very good price
Description is unbelieveable real, the price is out of this eworld and the communication with the store is superb. Nice package, well protected and arrive at time. I have nothing more to agree
Order received! Thank you very much!!!
Excellent quality. Received quickly. Thank you.
Excellent
Thank you for your delivery.
Shipping to Orenburg took 17 days. Can recommend. Complete rubber gasket and little FUM. sliver.
Very happy with the purchase. Very good quality.
WoW, Arrived very fast, very good quality. The store sent me set of connectors due to missing parts in the kit. The communication with the seller was very good and he sent me immediately the missing parts. Thanks, Zach
Satisfied
Everything came quickly. Seller recommend. In the work I will check in the spring.
Everything is whole, it came quickly.
Product as described works very well. Thank You
Works perfect car washed nice clean hard beam top
Looks good I haven't tried it yet but it looks good and shipping very fast
The quality is very good. Can buy.
Delivered quickly, still not used but looks good
The product came quickly in time, in whole package. I recommend the store. Thank you.
Good quality
excelente
Fast and nicer ~
5+
Meets what the information says
Good service, arrived fast
Great product