Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The board came in a blow of good packing, the reception. I have denied the food of dugé schvidko-for 11 days on the new Poti. Really, dugé klasna rich. rosemorozhye schvidko. The board itself is cold, ale to his robot vikonuya at random. Duge is pre-war with the goods!
Plate for defrosting products. Delivery 12 days to Chelyabinsk. Packed carefully. The product corresponds to the description. All sizes are the same. The plate is very thin, fragile. How defrosting-did not try.
Sorry, it does not allow you to put a video. Really works. Thank you. I'm very happy.
Thank you so much
Доставка быстрая. Соответствует описанию. Рекомендую продавца.
Ok as described
Has received, but has not yet used, I recommend the store, then will not write down
Все пришло быстро и качественно упаковано! В деле пока не пробовали. Продавца рекомендую.
With a piece of ice works like in advertising.
Super! Works
Corresponds to the description. A special difference in defrosting on the board and on the plate did not notice. There are no complaints about quality.
Just like description defroster quickly. Very satisfied
ok
Item came fast! packed securely with a balloon like wrap! so excited to see if this really works! I didn't expect it will be this thin though! but let's see how effective this is.
It works!! Very happy with the purchase.
Surprisingly surprised that it works! I recommend
Thanks store
Very well packed, same as the photo, I just need to use it to see how it is, the material looks tough
Product as described. Will test how well it works.
Was very happy to receive the product fast and in perfect condition. Would definitely buy fromt is store again. Thank you very much!
работает!!! удобно и красиво, разморозка по времени: ягод в 3 раза быстрее, мяса в 2 раза быстрее. очень понравилось!!!
Good product but Colombian taxes delayed the product more than a month
Very accurate… and fast shipment
Very happy with my purchase, since the time I wanted to buy it. Thank you to the store
ok
Reached in 3 weeks, for shipping from China to Ukraine it is now very fast, T. K. I have not yet received the goods ordered 11.11. The right is aluminum, hard with black coating, I think it will defrost faster than on a board made of wood or plastic. Packed perfectly. I recommend the store and wish success. Thank you.
Made an order of 11.10.2021 a received in Finland 8.11.2021. Thank you for the store. Board super. I recommend to everyone!
Fast delivery. The parcel came safely packed and nothing was damaged. I just put a piece of frozen meat on it for about an hour and it seems to be working well.
Appreciate the store afford to wrap it so carefully. Not yet test. But it cold when u touch. Not sure what material is it but like metal. Will review again after use it.
Really Works הופתעתי favor.
Received quickly, tested with an ice cube on the plate and one next, the one on the bottom plate in 30 seconds while the one next n lost only a few drops...
Item as described.
Arrival in time
I haven’t tried it yet
This thing is real magic! He had spotted it and caught it cheap. As long as I'm gonna get my hair done that's for little money. In just an hour, the meat you take is decongated. Ideal for squandering like me
Great item. In good condition. Haven’t tried it yet. The store shipped the item immediately and arrived on time.
Top
I order secondary, works fine, delivery fast
Within received! Now try. The product looks good
Am impressed works! Recommend
Amazing! I bought 4 for Kings gift, and it was quite a hit. I was amazed at how quickly frozen meat freezes. Fish. The first time we tried it on ice, and it's amazing to see the ice melt on top of the plate. I recommend it 100%
Perfect §§
Went to the Dnepr for about 3 weeks. How does it work at all Xs, but looked like a review on this board and it kind of works. Extra. Review after use to write in Padla)
Looks great, have it but still not tested <
This nicely at half time it desconjelo the membership recommend
I got it, but I haven't tried it yet. Later I will add feedback
Same as described
Super fast shipping. Shit works
Smaller than I expected but well I have not tried yet
Came quickly to the mosquito. OBL. 10 days plus minus. All as in the description
It is missing to test it and see how it is so that we can value better
Merci a 100% bon vendeur
I did the test with an ice cube, it works at the top, to do with meat
Fast and Accurate
For a long time I was going and still ordered. In the MSC came in a few weeks. "I do not know how, but it works")))
Very nice product! Thank you, store! I will come back with feedback once tested it.
the delivery is rather fast. definitely i didn't expect the package ordered 11.11 to arrive only in 3 weeks. last year it took 3 month. thanks a lot. the plate itself is thinner than is thought. but it's not the main thing. I'll test it later. corners fit with great precision