Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, good texture and smell very faint and nice. Arrived super fast!
I'm good.
Product Under experiment Packaging is good.
I love this serum. Thank you store.
Not used
Thank
Same as the description on the photo. Fast shipping as well. Honest store. Thank you so much seller, received all of them.
Great product I tried before and now I bought again
Very fast shipping.highly recommend
Thank you very much. It doesn't smell good, but it doesn't smell. Moisture makes the stretched skin a little cold.
Davolno good serum
All OK
He arrived well, but it took a long time to arrive
I have not used it yet. Shipping long
Good quality
I arrive as described in the product
Great product. Have had lots of compliments since using it. My skin looks amazing. Will definitely buy again :)
Fast shipping. Highly recommend.
I already received my serum, thank you very much
Good skin will not be able to order even before Belarus came the parcel on time
Good serum is not greasy, moisturizes
I arrive super fast
Long delivered, and the goods are good
не заметила эффект. просто как увлажеяющая сыворотка
thank you..it came very fast
Very fast shipping. Highly recommend.
I already get my product.
Delivery in five, not tracked, SMS came, packed well, not broken, not crumpled. Notepad with the inscription here accidentally so got))) after using the comment I will add
The order came quickly, in 3 weeks. I'm very happy. Thank you store.
All okey, cash
I don't see if my face is whiter but for sure is so soft
Always buy .. Love this product has finished with stain that I had on forehead ..
Overall good.highly recommended
ok thanks
Bueno
Super fast !
Lack of proof
A very good product like this whole range.
Very good quality. This is the second time I 've bought this product from this store. I'm very happy with my purchase! It works very well.
I constantly order this serum. The skin is moisturized, removes tightness after washing. In the summer I use without cream.
Well packed. Fast shipping
Increíble, me encantó! Lo estoy usando diariamente después de mi rutina de limpieza y realmente ha emparejado el tono de mi piel y los poros se han reducido, y disminuyó el tono de una mancha de acné persistente y me ha quedado como un lunar, la seguiré usando hasta que desaparezca la mancha.
I'll wait for the result. Order went 5 weeks
Thank you store
All received. thank you.
vino muy bien envuelto.. solo falta ver Los resultados
I started using it and I'm really liking the result! I think I'll notice! It's very easy to apply! Thank you!
Gut
It came without damage. Tests on the skin passed successfully, there are no allergies. I do not think that the effect will be immediately visible, if I do not forget, I will write extra. Feedback.
Perfect charm me
Packing was damaged, but the product is normal; Please note the ml, the jar is very small
well packed..
In appearance, the serum is nothing) the box came crumpled, but it's not a problem. No smell. I haven't used it yet.
super
perfect!
It's come in good condition, it took a long time but at last I arrive, it's missing to prove it The pending store to answer my doubts thank you I recommend☺️
After 2 months he arrived, communicating with the very good store.
Top
Good store
superb quality! recommend this
What you were looking for!!! Fast shipping! Recommend!
is awesome, you have my 100% positive feedback
quality of product is great! thanks a lot!
Recommend!!
Never hesistated to buy online for such an attractive price from a trustworthy seller
everything's up to standard
Probably the cheapest price for is available in this store.
well costs every single cent i paid. fine and cool
free shipping! arrived in perfect condition, thank you