Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works
The parcel came quickly at parking +/-everything works The charge is enough for about 5 days
The store did not fail. Always a clear and high-quality service. Goods as in the picture.
I was positively surprised by the quality of the manufacturing. Everything is exactly as described. The package was nicely packed in layers of bubble wrap and plastic bags, so there was no damage in translation either.
perfect
ok
Ok
Very good
That lighter is awesome!
Goods received. Matches.
Cool, gas of course will not replace, for example, for a tube or cigar, but on the pick-up is normal, the photo arc looks more than actually ordered.
Goods Super, hakazhu more
Corresponds to the description, the lighter is satisfied, I order the second time, the former served 2 years, a truly unkilled lighter, fell from different heights, I would drown five. ordered a new one since the old one died battery, I recommend in general
Product description for all 100%. Excellent packaging, as advertised. The product corresponds to the description, definitely recommend. Just waiting for the price to be reduced, to the July or August, all good luck.
Did not immediately find the charging wire connection socket. Lighter cool
works great, very small and light.
Despite the fighting has reached
Very good. Heavy. Also in the group VK "around Baikal on foot", in the topic "winter Baikal and preparation for it" there is a link to kashbek, which returns from 7 7 7 All good!
Everything is fine
Perfect.....
As in the description. Seller Thank you!
Recommend you a producer
I liked it very much Μοοαέέσι ι οού. ηρθαακκτά ά γήήγοο
Everything is fine. I order constantly. The goods and the store, as always on top.
Cool thing. Came charged, went to Moscow 35 days.
Great gifts definitely recommend the store
Toy for glory, and in the forest instead of matches))
Everything is like in the description!
Lighter is good, cigarette waesh without problems, charges from the outlet, complete with a cord, thanks to the store.
I order a second time, it works fine
Great stuff. Delivery is long, more than a month. It is impossible to smoke on the go, but the wind is not a hindrance. You can light a paper or a small chip. 100% waterproof. If you think to take or not to take, I advise you to take!
Took lighters for gifts, went long, but the purchase is satisfied
The lighter came whole. Everything works.
The lighter came, charged, works, while everything is fine.
The order is received, the description corresponds. I bought the second one. The first had to give a friend. Thank you to the store for sending the lighter in a beautiful package, very nice!
Everything is fine, it came quickly) thanks.
Long holds the charge, compact, sealed
Lighter super. Went a long time, 11.11 ordered 27.12 came to Moscow.
Lighter Super, came charged for 29 days days, to the store Thank you so much!
The lighter was received in the specified period of time thanks to the quality is normal. Corresponds to the description, came charged. Recommend.
The parcel went a little more than a month. The lighter works as expected. The box contains a charging cable and a cord that is attached to the lighter. To wear it. I'm happy with the purchase, I recommend the store. Can buy.
From the second time I received, thank you to the producer that they returned money for the first lighter that did not reach. I'm happy with the purchase.
I didn't. There was tracking but very slow. The store answered rarely. Perhaps because of Belarus with its laws and built-in battery, the lighter did not reach. And this is not the first. Opened a dispute and received a full refund.
It came, thanks to the store, it works.
The lighter works fine. Everything, as in the description. Seller and product recommend
Замовив 30.05.2021, відправили 31.05.2021, отримав в Києві (Україна) 27.07.2021. Товар цілий, трек відслідковується. Запальничка надійшла із зарядженим акумулятором Товар і продавця раджу. Всім успіху!!!
Long shipping but fast shipping. Quality is good take boldly.
Отличная зажигалка, на подарок курящему да ещё рыбаку или охоткику, как говорится "то, что доктор прописал".
Great quality construction for a plasma lighter. Tested and water resistant with lid closed...
The goods are According. Lighters look great. Includes a string on the neck and a wire for charging. I'm happy, I took as a gift to friends.
Очень хорошая зажигалка. Продавца советую, молодец.
Is OK. Delivery is long.
좋네요~ 멋짐!
The lighter works. The quality is excellent! Cord and charging included. Thank you!
Lighter is good. But the delivery time is elm. Opened the dispute already and at this point the goods came. Tinplate.
Everything is super, fully corresponds to the image and expectations. It went for a long time but it happens longer)
For a very long time went, a month and a half, but the lighter is fire. It is not convenient to ignite the fire, it is necessary through the wand, because the "Flame" is slightly recessed in the case and the heat is not very, but the thin cigarette cigarette
Came all the whole has not yet checked the discharge came and so the whole kit
Водонепроницаемость вызывает сомнения - долго под водой вряд ли выдержит, хотя небольшое купание не повредит. В целом очень приятно. Заряд держит, сигареты зажигает ;)
The lighter corresponds to the description. Works. Very pleased. Went about 50 days, but also promised 40-50.
After 46 days, I put this waterproof miracle in my pocket. As long as satisfied
The lighter came for a month. Packed in plastic bag. I bought this second one, because I lost the first one. Executed well. Very carefully you need to handle the charging socket, quickly splits. In the rest, there is no parable to this device. Charging was enough for 2 - 3 days. Charged from the bank. This lighter was used for about a year. The lighter is happy. Thank you store.
всё супер как в описании
Works as described
All right. Lighter future whole, healthy and running. Product looks solid and can't him for many zarzucić. I think it will check.
It went to Kazan for 31 days. while everything works, lay in a basin with water for 15 minutes and... works!
perfecto excelente