Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works. Take the 5th. For all the time just 1 broke. And then perhaps it laptop killed, so as to laptop it worked.
Накатил A. Loading for 15 seconds. Everything is cool
Super indicate the store and products, always buy here, and recommend
Very beautiful externally came well packed not crumpled installed in notebook work very well with Windows 11 will make more testing but until now're all great
Great product perfectly fulfill requirements
Product received, well packing and running without problem
Very standard, excellent product.
Excellent Product working perfectly
Perfect! Fast delivery got everything right Note 10!
Put it up, it works. Speed is excellent. How much will last is not yet known, but I like
Well arrivé
Is working
Excellent store! Highly Delivery is being very slow, but that is another problem…
Took on 480 GB. I have default settings in the bios, the SSD is visible immediately when I connect Sata. Capacity, as stated. Delivery of 2 weeks in the New Year holidays to the Nizhny Novgorod region.
Good working SSD.
Also this SSD disk display fast and PERFECT supplied. The old laptop is again soon.
Arrived very fast, in 20 days, well packed, still not tested soon do update
All came, thank you, I recommend the store
Great product, met my need
Good quality, my notebook returned to take life!
Works fine, took 11.11 with coupons for 1200
All right with the product work perfectly
Very good! Great quality product. 
I'm one of those mortals that bought on 1 TB)) QLC memory, recording 20% drops. For games and washing-will go.
All OK