Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved! Was beautiful
Perfect for my phone! Thanks!
Amazing foremost 10/10
Case cool!! Color neon bright!!
Excelente
It is perfect as q photo, got a lot earlier than expected, 2 weeks Canary.
Covers is great!!! Ordered the whole family) delivery is very fast
As is shown in the picture
Shell very well adapted to samsung A71 4G. Nice workmanship, buttons copyrighted but still sensitive.❤. Received very quickly
As the picture, quite good material. Recommended :)
Very nice product. Perfectly matches the description.
A beautiful cover, but it was a little krivovat, because of which the edges were sewn protective glass. But it looks good, comfortable in the hand.
The product was received in Minsk after 42 days after making a tracking in the base. Tracking was tracked to Latvia. I ordered a black case, but this position ended, and the store offered to choose a transparent or light green color. The product is very satisfied: good quality material, no smell, sat perfectly. The cover acts on the perimeter of the screen, which gives it additional protection. Seller and recommend!
In the photo always look very want on and thick but when you get a thin and light front glass covers on the sides
Nice cover.
fast
It is beautiful and fits perfectly to the dimensions of my mobile phone.
Ordered 11.02, arrived 17.03 With the store did not communicate Vprinciple came quickly for a month and 6 days Quality is good as in the photo Approached the size of the Samsung A50 But minus that the side is not high and the screen does not particularly protect me it seems
Love it It's just like in the pictures! It is a quality product! It fits perfectly on the Samsung Galaxy S21.
Looks great on the cell phone. Same as the photo :) arrived em 3 weeks
The cover is excellent, style. Purely on Paphos you can chase with an important face and pretend that you are a very busy lady. With the store did not communicate
Excellent case, bright quality!
Covers Super. to the phone came up perfectly. and the delivery very quickly cost.
Ordered 17.01, received 18.02 Great case
Excellent quality cases at a bargain price. Fully correspond to the picture.