Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A best buys and fact, I never imagined it was of such quality nice, the clip is very Tough metal as the arms. Wine fast, happy with my purchase.
Perfect many thanks to store
Good quality and packaged well the delivery in three weeks
Received in good condition
It's okay!
Thanks to the store shipping Sharia and packed in a good way worth five stars⭐️⭐️⭐️⭐️⭐️⭐️
so good
Lovely I’m happy
Merci
Super and again super.
Very fast and effective shipping, the great product, fulfills its function, stays short where you put the cell somewhat weak, but it shrinks with light and no longer falls, excellent light function
Great lamp! Recommend
This lamp is fantastic! Thank you store!
Everything perfect working well a good gift.. Mo two of lights three low intensity is a great product. The store sent fast Thank you for your shop.
perfect
Very fast to arrive
CONFORME ANUNCIADO, SUPER EXCELENTE SEU PRODUTO
The lamp is very cool!! Flexible!! Vidosiki has not yet taken pictures, but we need to get used to it. And so everything works
Quickly arrived. Very well packed. Arrived undamaged and works. The flexible stand which holds the light is a bit too soft to carry the load of the light, it can barely hold the light up but it is brand new. I wonder how it works when it is more used. The light is adjustable and there is 3 different colors of light. I'm happy.
Very strong and excellent has three colors lighting and strengthens and reduces the time of madness and recommend it
Everything ok. Not a bad quality for a low price. I recommend this shop.
Embalagem perfeita, com maior segurança, produto bom, uma pena que o suporte para o celular nao aguenta o peso do meu S7, celulares mais leves pode ser que aguente
Arrive very well packed the light hoop is a little small but it fulfills its light function is regulated according to intensity and color
Super! I am zachwycona, not spodziewałam up that will up so solidly made.
looks very good and it's useful
Everything corresponds to the description, the bulb is a little flashing, but it goes through. It's fine.
מצויין
Product beautiful top quality rope no charge for lamp and it should be always linked to the original power
I ordered at a huge discount, 2 products came out just for a cent, and everything came!!!!! I'm delighted!!! Thank you to the store, the seller is honest and sociable, prosperity to you! I find all discounts in the group VK aliexpresskin Come in, I advise you!
Cool. Just awesome
A beautiful lamp with a phone holder, there are three lighting modes, and brightness adjustment, attached to the table clothespin, convenient to use just as a lamp or for shooting. Very good and lying thing in needlework!! Purchase is very satisfied!!! Recommend 100%! Thank you store!
Lamp Super! The intensity of lighting changes. Very strong clamp. The lamp came with minor dents and the store returned $4. Advise
The goods came with a broken phone holder. Opened the dispute-the money was returned completely
For a long time I did not enjoy Chinese goods so much. First, delivery 2 weeks to Biysk. Secondly, the quality is straight super. The clothespin is metal, keeps perfectly, and in general the quality is at altitude. I thought it would be much worse. Worthy store, worthy goods
Packed perfectly, everything is whole, works, there is no adapter to the wire. Recommend!