Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality product!! It fits perfectly my notebook
Just as described and really pretty. The materials are way better than expected. It was a gift for my wife and she's reay exited. Worth every penny!!! Highly recommended
Very pretty
התקבל. not tested.
Wow the store sent me very quickly and arrived in a week at my house. The case is thin but very pretty, inside the material is soft to avoid scratching the laptop. My laptop is an Asus VivoBook 14 and the 14-inch one was perfect. The backrest will help me when it's hot and I need air to the fan.
Excellent Product, good quality. Cost-effective. Was perfect in my Asus Zenbook duo, including color. The shipping was very fast, recommend the product and the store. Can buy without fear that will not be regret.
Superb!!!
Excellent quality, only, it would be a tight lid. Flat seams, particularly not smell. For 16 inch makbuka 2021 need to take 15.4. Case for Magic Mouse suitable for dock adapter.
Good. Arrived right. As the ad.
Very good quality and highly recommended!
Excelente
The goods came very quickly, high-quality stylish and the main size come one in one I am very satisfied with the advice
Excellent case, especially liked the color
I'll take normal photos a little later. It was relatively fast, the quality is not bad, its money is definitely worth it. Well, additional nichtyachki is cool, thank you!
Good quality and nice. Delivery was also fast. Fits my macbook 13inch and slightly bigger laptop
Really very good! Good finish. Product as described.
Misleading chohol, pydishov behind the rose. Ale I was thinking about shcho Wien bilsh tverdy, and Van m'yaky. I'm good at it, uncle!
The product arrived in great condition and the material looks quality. And the color is very true photo. Tested and the notebook not slides when backed.
Great product, polished
very satisfied, fit my computer HP ENVY 13. E good store !
Great product with good quality of finish, my Zenbook duo 14 fits perfectly without being too big... In short I recommend
Very good cover. This is the second such in my operation. In one I wear Lenovo ThinkPad G7. In the new, Onyx Boox Max Lumi. The book in the cover is perfectly included in this case and less musolat while carrying in a backpack or bag.
the best
Excellent.
great!