Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I asked for 11/11 and it arrived in 15 days. The grain is different from others I have asked for.
Great files. Not the first time I already order. I advise everyone
Delivery 2 months, in work did not try.
Delivery 10 days, everything is super!
товар не пришел,но вернули деньги
boas
Delivery is fast, the files are good, thick. The lacquer is excellent, the inscriptions, if anyone is interested, not on all the files are, but the quality is the same and good, I will order more, I recommend
Excellent files, I always take them.
Good, I order not the first time, and I will still order.
Perfect
Excellent! Abrasive is good. Recommend! We came very quickly.
Good saws
good files but lasts for one time
All OK
Not the first time I take
Good pieces! A friend who makes herself a manicure, really liked it. Nails are fine, I recommend
Like the photo
I order these files for the first time, very satisfied. Delivery 1 month to the Smolensk region. I recommend the product.
ОТЛИЧНЫЕ пилочки, СПАСИБО
5 weeks shipping to Hungary
ok
They're the same ones they use in the salon.
Very long delivery, and the files are good.
Second time I order. Came quickly, look great, in work, too, wonderful-Long do not lose the abrasive and do not fall apart
I received my order in 20 days to san luis mexico , super good product I will definitely order it again, exelente provedor
Son geniales, justo lo que quería para la manicura semipermanente. He limado varias veces con ellas y aguantan muy bien. Vinieron muy bien embaladas
ok
Packed in pupyrku, came in 2 weeks as part of other parcels, excellent files.
Fast delivery good product! Thank you.
Recommend quality price.
Good files, I take not the first time. Fast shipping.
Good files, I'll still take
todo bien
super
Pretty good quality
Super
They 've come in perfect condition and fast. That's just what I asked for. I haven't tried them yet, but they look good.
I'm happy, I'll order it)
thank you
As always, everything is at the highest level, and delivery, and packing. And of course the goods. I like these files very much, really good and convenient. I do not take it for the first time. Thank you store.
хорошие палочки.
Perfect product.
Came in 20 days, I recommend, thank you
Bien
Good files, I order not the first time
Everything came very quickly, packed everything neatly, everything is whole. thanks for the fast delivery
Everything came quickly, quality is satisfied, the track was tracked
g
шли долго но ожидание того стоило очень клёвые
muy linda
Заказываю не первый раз, они шикарны, и доставка быстрая
Fast delivery! Good stuff!
fast shipping, good quality nail files
Excellent
perfect
Perfect!! Very happy!! Thank you.
Very good
We came very quickly. Thank you.
They are great, I am very happy and satisfied with the purchase, just as the image and do their work very well in large size.
Look good! I will try in work! Delivery fast! Thank you!
Perfecto
All is well
Delivery is long, but the files are excellent
Terrific idea any better as
I got here quickly. I'm very surprised how quickly Mexico looks very exact as they publish them.
got XL its perfect and long
Cool shelves, fast delivery, thank you, I recommend.
I thought that they would be thin, upset
I have ordered several and on several occasions, recommended, I take a moment to arrive, well priced.
The SAWS came quickly. The order is satisfied
Come quickly, good at work. Lungs, remove a good layer.
The files are clear, they sleep well with gel-lacquer, I order a second time
I haven't used them yet but they look pretty good.
Fast shipping
great washable files...
Good saws recommend
Thank you
ok
All like store says. Arrived to Lithuania per 33 days.
Everything as decribed, great item, very fast delivery and excellent store, Thank you!
perfect
wonderful very well made
Great quality!!!
The was offered with a fair dcisount, so how could i resist the temptation :-)
Ordered with a nice discount, can't be happier!
Glad I managed to get online - won't have to go to anywhere
Good quality and fast delivery. Recommend this store.
so far this was my best choice
This store offers lovely items for sale. Adorable stuff!
Color of excellent as the photo, thank you so much!!!
awesome for its price bracket
can't wait to try my new . looks promising
is a perfect value for money
I'm absolutely in love! Thank you!
This is actually one of the best, if not the most awesome products of thiscategory I have ever had the pleasure to use. I claim it is a good purchase. It got in the post in advance of what was it was predicted and saved me a lot of hassle, since I needed it at an early date. I was fabulously happy with the customer service. I favor itself, have not caught sight of any parameters todiscommend. literally recommend.
product is just excellent, spacious and very comfy!
really good quality, I didn't expect it. A+++++
have just received my order. thank you very much!
is so much more than i expected. a huge thanks!
Thanks for !