Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Match the description. Works, if properly. But do it нифика not easy. Before buying be sure from your laptop proper output channel. Noisy. Delivery fast. Recommend.
Trinket, on Asus dash F15 the temperature did not decrease by a degree. I do not reduce the evaluation.
Works fine, quiet, cools well, came quickly, I recommend
Excellent thing, the laptop began to work quite differently, thank you.
Works well
nice product
Box crumpled but the device has not yet tried
Everything works!
The product corresponds to the description. Seller recommend
Good... temperature fell from 57 to 43
very nice. just like what I expected. doesn't feel cheap, very good.
It's more convenient, quieter than I had. It is convenient to change and look for a twist. China very beautiful packed it!
Delivery is fast, the goods during the time have become better (both externally and technically) such a sense of bud-then it began to suck air faster. many thanks to the store)
Came from the moment of payment for 20 days to the Omsk region. It works, the temperature fell by 17 degrees, but it's at maximum speed and maximum noise from it.
Arrived, all OK. It seems to me the equipment works perfectly. Congratulations to designer and manufacturer.
We hope you are happy with your purchase! Thank you for being a valued [company name] customer. That amazing delivering fast
прислали быстрее! описание соответствует и вид тоже. заявленную функцию выполняет исправно,ощутимо снизил нагрев ноутбука) шумит изрядно -ну а как без этого? )
The goods are carefully packed, delivered quite quickly in good condition. The description corresponds, but the picture looks smaller in size than in fact. Works correctness many thanks!
Savings logistics does not deliver the parcel to the place. Drives into warehouses that do not issue parcels. Then, according to the statement at the Sberbank offices, which are tens of kilometers away from you. And in the warehouse, the parcel should lie 7 days. In the result, the parcel dangles already at us three times longer than it goes to our country! 07.06 accepted from them to send. Got 18.08. Thank you Sberbank logistics!
The parcel is a little crumpled, it came very quickly 2 weeks before Vladivostok, it works normally without complaints
The goods came quickly, less than two weeks (in Dagestan). The box was slightly crumpled, but the goods arrived in good condition
Delivery time norms. Works well. I'm testing now.
Object as description. Blisteringly fast delivery 11 days. Bracket reggi puller somewhat deboluccia, tends to flex. All ok recommended store.
Great cooler. Perfectly pulls hot air from the laptop and thus prevents trotting. Noticeably reduces the temperature in the system, the Frises disappear. Recommend!
Very exact.
Everything is fine, it helps a hot friend not to turn off in the middle of work)). At minimum turns it is not even heard, in general it is happy.
Arrived very well packed in box wrapped in bubble wrap. Tested and looks helpful so I need, now need test watching videos…
Like…
Excellent store, excellent store, fast delivery, excellent goods
Very good, recommend store
OK!!!
Excellent service thank you.
Great goods! I recommend it to everyone! Dropped on the laptop about 20 degrees at maximum rpm
The parcel came before the stated deadline. That is very huge plus this store! That on the parcel, came well packed, in a film pupyrchataya, in a box and a film pupyrchataya, cools at about 7 degrees the wintilator itself is not noisy this is all the pluses. Now cons: The mounts are very flimsy, I think more precisely, to screw it deliberately because it does not hold on to the glue factory.
Arrive very fast, very early, and well packed note 10!
Good in emergencies when the device fan is disabled I recommend it
товар не получил, написано доставлено.
Excellent product. Super recommended