Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Even better than picture! Came quickly
Came in a bit late, but really gorgeous
It's just like in the photo, fits well with the mobile and protects the camera. It is very soft to touch and image quality is good
I LOVE this so much!! It’s so smooth and soft on the outfit of it. It’s really pretty.
I thought it had texture but it's very soft
Exactly like pictures! Great phone case. Fast shipping with tracking, perfect, I recommend this store
Lovely cover! No defects found, came in a month. Quality is satisfied, I did not communicate with the store. The picture is matte, and inside-lacquer coating.
All is well
The quality of the picture I liked, only the holes are not quite even, the flash hole has moved a little, but in general is not critical.
Went exactly a month. Looks nice. Rubber soft
Very cute! But to note that it makes the mobile slide more easily
Good cover, very dense, print pattern quality
Gorgeous!! Feels sturdy and has a nice soft matte feel!
It’s so beautiful I love it. The colour is vibrant, fits perfectly, smooth feeling, no smell or other issues.
Like, arrived in about 25 days in Cuiabá Mt. The material is durable, perfectly fit the iPhone Max Xs, and protects the corners, and the holes buttons, output des air, camera, charger and etc are straights. The pictures are very real and the product really delivery Q promises. Have no complaints. The hood is malleable, is not rigid, but also is not very soft.
Чехол хороший, качественный, очень красивый. Чуть-чуть не совпадают камеры с отверстиями.
A beautiful case, I somehow thought that it would be a little rough, but smooth and silicone, so I did not like it at first. But then I looked at, in general, a cute cover for my money norms
Cover bomb!!! Excellent printing quality
Very cute phone case!! The back is smooth (no texture at all). Loved it!!!
Cover as in the picture, soft touch coating, very pleasant to the touch. Well packed. Recommend
it shipped within less than three weeks, it’s so pretty and good quality, i love it so much. it shipped along with our stuff i bought
Print on top and sides, everything is high quality! Soft silicone. Size fits. Delivery within a month.
so pretty and smooth to the touch. also fits rlly well :D
Delivery is super fast 2 weeks. The cover is super. Very beautiful. Silicone. Easy to remove. In general, everything is super
Esta muy bonito, es exactamente igual a la foto, la textura es muy buena y se siente bien al tacto
Very cute, as described, great quality
Cool and cute case <3
It's soft, but very cute.
It arrived quickly & is very pretty in person. It fits my phone & is comfortable to hold too.
The cover is beautiful, soft, the printing is good, it came for a month
For some reason, it seemed that the flowers would be more convex. It's actually a solid drawing. But in general it looks pretty cute
Very nice, super fast shipping
All norms
Very cool cover-nice, dense! I am very happy
Very fast delivery. Very clean arrival. She's all smooth. The drawings are like in the picture. Edge that exceeds a bit of the screen. Pretty sturdy.
Очень приятный на ощупь,не скользит,рекомендую
Очень красивый чехол из приятного материала. Пришёл за 3 недели
Very good quality, I will order more.
Very gentle and beautiful cover, as in the picture! To Moscow delivered in 11 days
Mask came it is very cute! do recommend to everyone!
It’s so pretty and perfect I definitely recommend it. It’s soft too
I love the colours so much!! Its very pretty but the phone case is pretty smooth/slippery so make sure you have a popsocket or something so it won’t fall out of your hands
so cute!!
Perfect! It looks textured but it is not. It’s a soft plastic, not clear, matte. The grooves fit perfectly on my iphone 11. THANK YOU SELLER :)
Very good