Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not as I would like, well, for small hiking needs. Will go.
Nice blade. Recommend.
Delivery day to day according to the declared, quickly, qualitatively, conveniently.
Good small shovel! Strong. Fine cut and cut the branches, a knife, really convenient!!! Thank you very much!
The packaging was cut through the box inside the package is also slightly damaged, if present will buy, have to shift. The product itself is not satisfactory. All blade very much. High quality made. Goods worth, worth the money, buy recommend.
Like goods, quality is good
All appear to be very cool, necessary, try in action. Later added a review as try to action.
Blade like. In case the machine-the most. Folds compactly.
Delivery fast. The dense. Fabric scoop thick. A good thing
Good. Come on time
As in the description
All good, ordered to throw in the car. Only confused knife well size you honestly children but at least if that cut will come down.
Fast delivery within, 4 days at home. Лопа mean well look at how to use
That shovel look like at some weapon... looks solid, strong, and I afraid it a bit myself)
The order was received in five. The package was sealed with Scotch, the box and the goods are whole. The blade blade is heavy, the handles are aluminum, there are rubber rings for sealing, the size of the shovel in the photo
Feels lika a high quality product. i have not tested it yet but I am pleased and think it will work great. Fast delivery.
Great product, free superlative. Recommended
Goods Super thank you
Delivery to Krasnodar is fast, Courier home. The shovel itself was engraved. What you need to drive in the car in the trunk on a fish and stuff. Recommend.
All as in the description, delivery by courier home.
Excellent goods
Lapata Super wanted to order a friend a price of 250 rubles more expensive became found another store, ordered for 1600 more and there is a screwdriver.
In Chernivtsi (Ukraine) delivery in 2 days. Goods yakysniy. Yakust is good. VAGA mayge 2 kg Recommend
Corresponds to the description it came very quickly in 1,5 weeks I recommend
Producer recommend, the parcel was delivered
All OK! I recommend this product I recommend the product and the quality of the product.
Without adventure it was not possible. The order was made in December, the delivery time was kukabarra-25.12. The order "served" exactly before his arrival in the city, then on the site DPD appeared-it is impossible to deliver. Until 15.01.22 there were attempts to reach or somehow contact the transport company (to contact a living person there is not possible, in all messengers of bots). As a result, they sent it back for some unclear reasons. Money through the dispute was returned. The goods are reordered and delivered in a few days. Only alas no longer for the holiday. And the shovel is great! Only sharpen it is necessary
The store sent immediately, to the delivery office reached a day or two, but in the delivery office already delayed. The thing is good.
The shovel was ordered for a friend's birthday. I liked the gift very much. Seller recommend!
Great Shovel
Everything is exactly as in the description
I came quickly. Exact description. Of the minuses, a knife if you do not use it hangs in the handle.
The shovel itself came, the knife, the whistle, the impact tip and 3 small parts of the handle. All parts were packed neatly in covers.
Quite a heavy blade, sharp enough on the edges, unlike a knife, which is frankly stupid. Delivered in 5 days to Moscow by express delivery.
Good stuff. Sufficiently high quality. you can drip or you can not drip. Delivery 3 days to nn
The size of the blade in comparison with the notebook sheet, thickness 2mm. Threaded connections are durable. The knife looks flimsy, the base is narrow. Fire in the kit is available, there is no possibility to check. As a multifunctional tool for tourism will quite come to terms
Shovel Super, everyone who was given satisfied)
The goods of excellent quality, in full configuration, with a cover, looks reliable, it came for 2 months, everyone is happy.
Everything is fine
Met expectations! Good buy.
The product came very quickly and corresponds to the description. Very comfortable and portable multifunctional blade. In the kit there is also a special case for convenient transportation.
Excellent shovel, everything is thought out. Solid. Came very quickly, packed qualitatively
Great thing! Fully met expectations. I was afraid that for this money will be foil, but no, strong
Very fast shipping, good item
ottimo
Everything is super. All as in the photo
The quality is excellent, there is no Lufta, it came quickly
I take the second shovel in this store. The right thing in the car. Fast shipping.
All perfectly received the goods 3 days earlier, the blade quality sharpening is normal. Seller recommend
Basic tools will not replace. But he can help out. Definitely need to have one in the car at least.