Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the description probably a good watch but can not open the charging socket I'm afraid to break the broslet and understand how the cords are included in the kit there is no one clock
The bracelet came fully discharged
товар пришёл быстро, всё соответсвует описанию
Быстрая доставка. Быстрая отправка. Как в эксплуатации время покажет, но пульс и давление точно не верные показатели (сравнивали с показателями тонометра полученного только что из поверки). Рекомендую продавца
The goods received, thank you very much to the store, I like everything.
How much could not set the clock in the app neither .. Does not work is not authorized
Excellent watches I take 3, for a gift, I like it very much
нет вопросов
Ótimo
Order placed 24/09 and received 4/10. Very fast. It's for gift in November but it looks good. For asking, I would ask for instructions in Spanish, but it's just a detail. I recommend the store
I'm just testing it, it looks good
The watch was ordered for the child, he is satisfied with the kit with 4 straps, it is interesting to combine. The order is made 03.08, delivered 11.08 (Omsk). The declared functions are, work. Shop and store recommend. I do not make the first purchase in this store, the seller is always in touch, very quickly answers and solves the questions. I'll add photos of the clock later.
The description is true. Come on time, everything works! I really like it!
cool
best store for smart watch thanks
It came to Moscow super quickly, in my opinion for four days, the only negative, on the tracker itself the language is English, in the application everything is Russian. All Pts are simple and ends quickly, the pressure almost correctly shows
bien
The watch came before the declared date is almost low with two straps as ordered
Fast delivery to Estonia. The clock is installed, everything is fine, all functions work. Thank you, I recommend!
Came pts quickly sdek delivery, everything is ok ..
Works well
Пока заряжается, выводы делать рано.
Delivery super fast sdek. The product corresponds to the description. The store is sociable. I am happy!
Delivery in 5 days, the clock correspond to the description, the program on QR code installed quickly, but the clock could not find for a long time, with the fourth time only ended,. Even recommends not to sit still (only need to set the period itself in the settings), the indicators of the pressure JSC have not yet compared with the medical. Tonometer. Sometimes buggy by tracking sleep phases, a couple of times issued Noli. All I wanted is received, thank you to the store,
Everything came quickly. As in the description. Seller recommend