Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
cuts well but be careful not to cut too short
Excellent store's serious product
Thank you!
Good store. Quick postage. Thanks
Very practical and fast delivery, I recommend this store
Everything exactly as described .. package arrived in a very short time ... highly recommended ...
Fast shipment to NZ. Thanks.
Scissors are good, you need to adjust to their use. Come quickly
Arrived earlier than expected.
high quality product as described, Excellent communication, highly recommended store.
Trims well, good for shaping eyebrows
Super fast shipping!!! Makes his case, but prinarovitsya
Normal scissors, but to adapt them work. price 121,76р. was now cheaper.
Can't estimate, is not to come. Could be lost in transit. But the store immediately transferred the money. Thank you
I n'ai not received item ordered, customs clearance problem, but back in full without problem
Scissors lovely
Good furniture product, recommend
Delivered to Georgia for 1,5 months. Scissors fit the description.
Very good I purchased the product before month ووصلني day شكراً for store and fast shipping
Looks ok and I will leave additional comments after useing it. Came quite fast from China.Thank you
Before Azerbaijan posting was 51 day, track part!!!! Good scissors-advise buying!!!! Store and store Super-will order more here!!!! All health, happiness and good business!!!! Thank you very much!!!!!!!
Good, sharp scissors, all as the picture, raschesochka removed. I am very happy. Thanks to the store. Recommend
It looks great.later I will test it.
Tried on the eyebrows, quite applicable. Your money is worth exactly.
They're like in the drawing. They're fine, and they cut very well