Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well I use for my 3k dwarf spitz
Size XL. My dog weighs 9kg and I ordered a size XL and the size is perfect. It fits quite well in the back and shoulders and is quite comfortable. Shipping if I have to put in a but it hasn't been too fast. But the product is highly recommended.
Myth quality exceeded my expectations. Loved
Nice
Super
It's just awesome, my boys are happy, orders for the red handsome, it weighs 4 kg and it just right bag, but the little black guy weighing 6 kg heavy as it seems to me, but it I did, for example. All the bag is very high quality, the material is good, do not stick, all done correctly, it pleases. In fact, I have not tried it, but once try complementing the feedback, write not sore from her back and in general about ease of wearing. Order came less than a month, but it in combination with other parcels.
The cat loves it <3
Perfect thanks
Super. Beautiful, high quality, comfortable ryukzachek.
Everything is just fine
The quality is very good. On York 1,400 kg. Approached S.
It's just the way it looks in the picture. Back straps are very narrow and a little thin for my taste. But the backpack does its service.
Perfecto
Surprised with quality and price. I haven't tried yet, but I think it'll be perfect. Jack russell 8kg size XL great. Shipping 3 weeks.
Excellent quality. Factory. Our kitten is 10 months old. He's close. We have a sphinx. I still don't know if she likes it or not. Seller recommend. Goods are quality. A little upset if our princess this suit does not like
Perfect for my three-and-a-half pound Maltese. Fast Liu shipping. Very happy
Brutal
Webbing small
Super
Everything is cool, just a dog grew up, asshole, but I'll wear it, let it endure, do not grow so much
Very fond of the thing-the right measurements, fabric and seams of excellent quality and dog and I am very comfortable!
Size L for a yorkshire weighing 3.800 kg perfect
The dog weighs a little more than 5 kg. I took the size XL, the dog is free to pull out his paws, but I'm not critical, in winter with a comb it will be good, in summer it's not hot. The grid is not a rag, but looks like plastic. Backpack is happy. Thank you.
Accurate to photos and good size
For Chihuahua 6.8 kg-in the butt.
Finally arrived, after paying new withholding tax in my country, the product arrived well thanks to the store
Exactly as in the pictures, excelente quality
Excellent product, very well finished and good quality, pedi M but it's a little bit just a shih tzu that's in case it's already smaller than normal, so we order the L again, I recommend ordering the XL for a normal size shih tzu.
Best purchase Material very good and reinforced
Fit with the size. I took M for pomerian 2,5 kg
Super.
Very cool thing, the dog is delighted On the Spitz girl took HL, the weight of the Dog 5 kg 300gr very well holds even there is a little place let ludshe more than less. But not where does not press took with the calculation will still be dressed for winter.
Transfer liked, sewn well delivered before the deadline, which pleased. For a dog of that Terrier 4 kg. Size M
Está muy bien, de calidad y cómodo para llevar a mi yorki de 14 años. Pedí la L, mi perrito pesa 4 kilos. Lo recomiendo. Llegó en 10 días a España.
It is equal to the description, it is soft and the very cute color, buy XL was almost fair my little dog weighs almost 5 kilos, arrived fast in Chile. I'm happy with the purchase.
Cool backpack, quality. But for my Siberian is small, it was necessary to XL. Kotya weighs about 5 cm, a long boiler. The backpack is short in length. And of course, such a fat tank is hard to wear in front, better for animals smaller, the straps are thin in the backpack, not pleasantly felt under the weight of the beast. I will choose another model with wide belts. And with a hole for the ass, my cat likes to go outside to the toilet, and in this backpack there is no way out.
It's very nice my daughter liked the one about how our conceited the order took about 3 2 or 4 weeks.
Very satisfied with the item that is really beautiful and totally corresponds with photos and description. Excellent price, even better thanks even great discount using a special one-day offer code, and excellent value for money. I'm very happy with the purchase. The shipment arrived in just two weeks, perfectly packed and protected, so it arrived intact
I am very happy with this purchase, the item arrived in about two weeks, well packed and without any damage. It is very practical and also very nice, as described. The great price, almost a gift because I used a discount code of 5 €, and the great value for money too. I 've had a good shopping experience.
Beautiful very good quality my chihuahua loves it sleeps two minutes from putting it in, plus I arrive super fast
Thousand merciiii looks good quality! The size for a yorkshire of 3, 5kg. Is size M, shipped super fast
It came to Moscow in 8 days, the dog and the mistress are delighted, 5 stars, convenient
все СУПЕР! Брала для Чихуахуа, вес собачки 1,7 кг. все идеально
Great carrying. Quality is good. Cat in shock, of course))
The fabric was perfectly suede. Very magka. Belts do not press. The dog hung and did not try to remove it. For a very long time I dreamed about this thing. In the shops my dog is a very heavy storm. Lead about 6 kg. For the breed it weighs a couple of kg more when I put my ass and tail then I was afraid that the handles would not fit. But it was necessary just to raise the belt for the straps and it will sit down this size perfectly fit along the length. The width is still with a margin. I do not know if the pelvis or the back hurts, as it is always with a sad face, I stick to it under the bag, or I take it between the legs. It is more convenient for me to hold and she does not have to climb on my shoulder and then roll down like a piece of heated cheese in my hands. And all the clothes are clean. Not one hair. For it does not rub against the hand and chest
It came quickly, the quality is super, very pleasant to the touch. Took on Chihuahua 3 kg size M, all super fit. The product looks even better than in the picture (the material is like a plush), the straps are not only on the shoulders of the owner, but there is still a fixation on the back, Purchase is satisfied, but you need to try as will be on a bike
We took on the growth, while we are kids, the dog is very tasty, the priest sits perfectly, the seams are neat, very pleasant to the touch, everyone is satisfied
Quality is excellent
That's the second time I bought a backpack of these, I use it every day s varías times a day and if it wasn't because I mistakenly stepped on the brooch from behind the previous backpack would still serve me. My dog is a 45-pound yorkshire. This time it took a week to arrive. Product highly recommended.
It came very quickly. 10 days to Kazan, because not the post of Russia, but the savings of logistics.
Like it
Wonderful thing. Very convenient carrying. I came very quickly.
Producto de muy buena calidad, reforzado, seguro, cómodo y el diseño está muy bonito, gracias
Great Carrying! For Shi Tzu 4.5 kg ordered L. Comfortable, high-quality. Delivery to Moscow 12 days. Color burgundy. Thank you store!
For my pomeraniana 2,5 kg perfect. Fast delivery.
Cool carrying, for Spitz just right
It came perfectly for a dog that poodle 4,5 kg weight ordered L, even for growth a little, very convenient backpack and for the road, when Serpentine and for walks!!! And in Greece in the pet store the same backpack costs 25 €, and here is 9 $!!!
Very good! In appearance, a small thought does not fit but no everything is OK. Sabaka was comfortable. he didn't even want to go out. And I'm comfortable and hands free or then my Pomeranian as the sun will see immediately on the pens asks. The parcel came on time just to leave!
The quality of the backpack is excellent, the dog holds tightly. Spitz 1,5 and 3,5 kg. I chose on the dimensional grid after the measurement of the dog. Has reached as quickly as possible to Moscow
хорошенький! прошит очень хорошо, запаха нет. попробуем позже, он у нас ещё маленький
Received not even 10 days! Quality product! Great support! Totally satisfied but there is one who makes the head;)
it's good.
Excellent quality !!!!!!!! As described!!!!!!!!!!! Really nice !!!!!!!! I like it very much !!!!!!!! Fast shipping too!!!!!!!! Thank you store !!!!!!!!!!!!!!!!!!!!!!!!!
I order already 3 times and always all super good quality. And comes quickly. But there is a problem L bolshevat, and m very small on York 3,8 kg.
I ordered red, but in fact the color is Bardot, but the goods are excellent.
Отличный слинг для собаки. Моему шпицу на 3 кг размер L подошел отлично. Мягкая на ощупь ткань, носить удобно.
ТойТерьер 5,5 кг. Отлично подошло, только он в шоке конечно…
Excellent thing, no sticking threads, for a puppy is great, for growth, but it is not known as a puppy to train to it))) very fast delivery
Sent very quickly backpack Super, on Spitz in 2.500, just, though I did not want to sit down,