Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They arrived perfectly and the shipment was fast. He had already bought one from the start of the pandemic and is still new for the good quality of material and construction. You're the one I bought to give away because it makes you less tired working with the lap top. Reliable store and responsible store. No inconvenience.
Excellent and practical
Very good quality product. I advise you to purchase. Delivery to Moscow 14 days.
It is a very good item, just as described by the store.
Arrived in perfect condition and recommend the all AliExpress
Although it is indeed "small" notebooks 15.6 "making if balance if press the ends notebook, this support is beautifully finished. Lives up to value and sticks out in product quality. Not expected such quality in a notebook. Congratulations to manufacturer.
Matches description, seems very good quality. Arrived fast
Great product
A beautiful stand, looks good with my laptop 15.6 '. Fully corresponds to the description, came quickly. Thanks store❤& Middot;
Thank you so much! The parcel came, took for poppy on M1, all in color, delivery fast! Good job, perfect! Thanks you!
Actually the metal quality is good, recommend!
looks good so far
Support beautiful, practical and easy transportation. The material is good quality. The only downside is not leave the notebook stable, given that the support is narrow, causing the notebook umlaut when pressing the keys. You can not work using the notebook in support. Also is low, since not has height adjustment. But delivers exactly the promised, so it deserves the 5 stars. Stay tuned to your needs. I needed a support only to support it some times, since use monitor, mouse and keyboard, and needed a discreet, so treated me 100%.
Super Cooper. Seller Thank you!
.it's OK. not that stable. arrived super fast
îmi place se merita la banii ăștia.
Opened today use the saw so much nicer. Well writing partner!!
Comfortable and light piece
good
April-5-2021. Good day friend , buyer happy the goods arrived and all is good friend ........
very useful