Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TECHiHealth (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techihealth.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was still fine thank you already connected found work.
Foremost very soon thanks
Camera Super
ok
80 Kunda Keldi raxmat hammaga ishonchli
Received in 60 days
The camera does not load. disappointed.
The camera came a little wrong
Camera norms. Corresponds to the description
As always, everything is on top. delivered quickly, the picture quality is good. There are a lot of functions in the settings. thank you!
Came quickly enough, it works norms
товар пришёл невредимый. это хорошо. пока не подключал
The delivery of E is comparable to the reference. The Camerata of the excuses on the descriptionto.
The connection is not simple, I encounter difficulties with the operating software.
Камера пришла работает . Долго отправляли.
Delivery two weeks works thank you
The store is good. Put in a gift flash for 32G. Everything else is fine, I order 3 times.
Mooi camera snelle levering en werkt heel goed bedankt
The box is broken, everything is fine inside.
Delivered quickly, all the whole undamaged. flash drive in the kit. I'll add a review.
Заказываю второй раз всё отлично.Продавцу спасибо.Рекомендую.
Received 5 days before Podolsk, couriers
заказываю не первый раз. первая работает больше года и зимой и летом всё норм. надеюсь эта будет такая же. доставка 5 дней, проверил всё работает. доставили в идеальном состоянии, не одной вмятинки.
The goods were tracked, all as in the description. I haven't searched it yet.
Pedido chegou dentro do prazo estabelecido , estou muito satisfeito . Recomendo o vendedor !
I ordered a camera for 5 megapixels. Description corresponds. The picture is clear. Then the time will show at its working capacity.
Good cameras, but slow down with 128 GB cards
Agradeço a atenção do vendedor e a qualidade do produto. Muito, muito bom.
Tracked completely, came quickly. Connected and immediately updated the software. The Internet works. The quality of the video at 5 MP does not pull, but the image is good. The flash drive is like a working one (took 32 gigs). Slightly tupovato made the first start when feeding. The camera rests in the extreme position and hums the motors and the tracker on the points works only the first passage. There are shortcomings with Po, but I hope they will be eliminated.
Barnaul got to it quickly, less than 10 days. Everything works, as stated by the store has already installed in the room. On the street did not fail. Thank you, I recommend.
Kamera ist super,
Everything is super!!!
Noname camera. Neither on the box nor on the camera any traces of the manufacturer. Connects with dancing. Download the app, give access to everything, specify the password from the home network and so on. In the manual, not a word about the initial configuration utility. What her initial IP God knows him. The router also goes crazy. Shows it twice over IP WiFi. On the wired network, it is stupid does not see but opens in the browser. For the mood in the browser again dancing. Firefox ESR, Chrome in the network can be read, UC swears but the only one opens. For 3 K rubles in principle, all this is not significant.
Got today. Checked. Set up. Cameras are working. I'll try to turn it on in the dark. At the cottage I will install, I will write a review
Thank you. Fast shipping. The courier brought it home. I installed everything, the camera works, I'm glad.
всё хорошо, продавцу спасибо.
The goods are satisfied. from payment to receipt of 50 days. zvkazchik sociable.
Good store. The order was shipped quickly. Very fast delivery!
Экспресс доставка, быстро, заказываю не первый раз
All as in the description, there is an automatic tracking (turns automatically behind the movement), only I have a few trees behind the yard and when a small wind rises it turns and it. But I understand these functions with each other do not work, that one thing, if you include a definition of a person, Then it stops automatically turning (monitor the object). I found that the floodlight does not turn on automatically (it should by idea turn on the person's definition), manually if it works, and so no, maybe something I do not.
Thank you very much!
Delivery is very fast. everything corresponds. thanks to the store. I recommend.
Very good and very compliments thank you
I take the second camera from this store, everything is just super. Delivery to Stavropol as well as the first 12 days. Everything works, I will order 3 more. So I advise everyone to service for 5 +.
The product arrived early, already tested and everything is OK. Recommend the store. Bought two and will buy two more.
Put everything works as it was described
The camera is great. Works directly with the phone, but to connect to it you need a network, or I do something wrong
The camera is excellent, it works perfectly, the image quality is also cool. For how much I do not know about it.